Terms & Conditions

Introduction

Welcome to our online store! DIYAMANTE, this website www.diyamante.com is independently owned by DIYAMANTE STUDIO PRIVATE LIMITED (a Company incorporated in Sri Lanka) & its associated Companies, provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Shipping and Returns

It’s always our goal to make your ordering process as efficient as possible. Learn all about our shipping policies and procedures below.

Shipping Methods and Rates

We have an Island wide shipping policy for Sri Lanka. Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). We kindly ask that you anticipate 3-5 business days for standard shipping in Sri Lanka. We will be providing cash on delivery as well.

  • Delivery charge within Colombo 1- 15 will be LKR 200.00
  • Suburbs and outstations would be LKR 250.00
  • Please note for orders above LKR 5500/- delivery would be free island wide.

Order Status

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM M-Th and11AM Friday will not be processed until the next business day. If you want to check the status of your order, please use the order number generated while order confirmation was given, and send us an email and we will get back to you with the status. If you have questions about your order, please call us at +94 114335339 or email us at Customer Service or email via inquiries@diyamante.com.

Change Submitted Orders

If you need to change an order you have already placed, please contact a DIYAMANTE Customer Representative at +94 114335339 or email us at Customer Service or email via
inquiries @diyamante.com and we will get back to you on the possibility of the same.

Report Order Problem

If your order is missing a product, contains a damaged item, or other concern, please contact a DIYAMANTE Customer Representative at+94 114335339 or email us at inquiries @diyamante.com. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.

Returns and Exchanges

If you’re not satisfied, with your purchase Diyamante offers our customers to return and exchange, you may return it for an exchange within 7 days of the purchase. It is possible to exchange provided item/s if it is in its original condition. It should not be used, damaged, washed and should be in the
original packaging with tags. You can contact our customer service team on inquiries @diyamante.com or call us between 9am-5.30pm on +94 114335339 for any inquires related to Returns and Exchanges.in the instance of incorrect, damaged or faulty goods

Electronic Communications

When you visit DIYAMANTE or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of DIYAMANTE or its content suppliers and protected by international copyright laws.

The compilation of all content on this site is the exclusive property of DIYAMANTE, with copyright authorship for this collection by DIYAMANTE, and protected by international copyright laws.

Trade Marks

DIYAMANTEs trademarks and trade dress may not be used in connection with any product or service that is not DIYAMANTE’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits DIYAMANTE. All other trademarks not owned by DIYAMANTE or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by DIYAMANTE or its subsidiaries.

License and Site Access

DIYAMANTE grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of DIYAMANTE. This license does not include any resale or commercial use of this site or its
contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DIYAMANTE. You may not frame or utilize framing techniques to enclose any trademark, logo, or other
proprietary information (including images, text, page layout, or form) of DIYAMANTE and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing DIYAMANTEs name or trademarks without the express written consent of DIYAMANTE.
Any unauthorized use terminates the permission or license granted by DIYAMANTE. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of DIYAMANTE so long as the link does not portray DIYAMANTE, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any DIYAMANTE logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

If you are under 18, you may use our website only with involvement of a parent or guardian. Diyamante and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Emails and Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to
third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. DIYAMANTE reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant DIYAMANTE and its associates a nonexclusive,
royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant DIYAMANTE and its associates and sub-licensees the right to use
the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify DIYAMANTE or its associates for all claims resulting from content you supply. DIYAMANTE has the right but not the obligation to monitor and edit or remove any ctivity or content. DIYAMANTE takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from DIYAMANTE are made pursuant to a shipment contract.This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Applicable Law

By visiting DIYAMANTE, you agree that the laws of the Democratic Socialist Republic of Sri Lanka, without regard to principle of conflict of laws, will govern these conditions of Use and any dispute of any sort that might arise between you and DIYAMANTE or its associates.

Disputes

Any dispute relating in any way to your visit to DIYAMANTE or to products you purchase through DIYAMANTE shall be submitted to confidential arbitration in Democratic Socialist Republic of Sri Lanka except that, to the extent you have in any manner violated or threatened to violate DIYAMANTEs intellectual property rights, DIYAMANTE may seek injunctive or other appropriate relief in any state or federal court in the state of Democratic Socialist Republic of Sri Lanka and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall
be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Polices, Modification, and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to DIYAMANTE. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed
invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material could be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: inquiries@diyamante.com